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Growth Strategy2 Jul 20265 min read

Growth partner vs agency: how to tell the difference before you sign

Retainers look similar on paper. The difference shows up in how a partner handles a bad quarter.

By ValueDigital Strategy Team

Growth partner vs agency: how to tell the difference before you sign

Questions worth asking in the pitch

Ask how they would deprioritise a channel they are being paid to run. The answer tells you whether incentives are aligned with your outcomes or their scope.

  • Which metric will you be judged on in month six?
  • What happens to scope if a channel stops working?
  • Who owns measurement — you or us?
  • What does the first 90 days produce that we keep forever?

Ownership is the real deliverable

A partner leaves you with systems, documentation, and internal capability. An agency leaves you with a dependency.